Lowest Price Guarantee

Lowest Price Guarantee

As a major supplier of wall protection, TheKickPlateStore.com takes great pride in the low prices and great products we offer our customers. We work hard to ensure that our product selection, product availability, reliable delivery, and superior customer service work together to create a great shopping experience for you. We also want our customers to feel confident that TheKickPlateStore.com consistently offers great savings. For this reason, we offer 

Before or during your order...

To request a price match with your current/pending order, simply provide the following:

Competitor's Name, URL to competitor’s product, Part Number and Price information in the comment section in the checkout page.

After your order...

If within 7 days of your online purchase at TheKickPlateStore, you find the identical product for less by one of our competitors, we will refund to you 110% of the difference! You are eligible for a Low Price Guarantee refund if your request meets the following criteria:

  1. 1.      Our Low Price Guarantee applies only to retailers that have the identical product in-stock and the product is priced accurately.
  2. 2.      Price match requests must be submitted within seven days of the date of purchase.
  3. 3.      Refund valid on retail price of item only, not on shipping and/or handling charges.
  4. 4.      Our Low Price Guarantee does not apply when you use coupons, rebates, promotional offers, free shipping, or product-bundle pricing on the order.
  5. 5.      Low Price Guarantee not valid on competitor closeouts, misprints, special buys, special promotions, liquidations, auction websites, items that include free shipping, or member club pricing.
  6. 6.      Bill of lading and online confirmation emails are not accepted in place of invoice.
  7. 7.      Please allow 2 - 3 weeks for refund processing.
  8. 8.      The Best Price Guarantee is subject to change at any time.

To request a total price match after purchase, simply fax to (952) 303-3773 or Email customer service by clicking here. Your fax/email must include the following:

  1. 1.      TheKickPlateStore.com Order Number.
  2. 2.      TheKickPlateStore.com item description or part number
  3. 3.      Competitor's name.
  4. 4.      URL to the competitor's product.
  5. 5.      Date you saw the competitor's product at that price.
  6. 6.      The amount of the refund you are requesting.

We are here to help!

If you have any questions, please use our Contact-Us form, or call 800-516-4036 and speak with our knowledgeable staff.