Accessibility Statement

Accessibility Statement

Last updated: April 22, 2026

Our Commitment

TheKickPlateStore.com, operated by Quippini LLC, is committed to making our website accessible to the widest possible audience, including customers with disabilities. We believe everyone should be able to browse our products, find the information they need, and complete a purchase with confidence.

Standards We Follow

We aim to align TheKickPlateStore.com with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). These guidelines are the widely accepted benchmark for digital accessibility and cover needs related to vision, hearing, motor control, and cognition. We also work to comply with applicable U.S. laws, including the Americans with Disabilities Act (ADA).

Ongoing Efforts

Accessibility is an ongoing process rather than a finished project. Our site is built on the BigCommerce platform, and we regularly review the content we control — product pages, category pages, images, PDFs, and forms — to identify and address accessibility issues. As we add new products or update existing content, we apply what we have learned to improve the experience for all users.

Third-Party Content

Some elements of our site rely on third-party services, apps, or content that we do not directly control, including payment processors, shipping calculators, review widgets, and embedded media. While we select partners who share our commitment to accessibility, we cannot guarantee that every third-party component fully meets WCAG 2.1 Level AA at all times. If you encounter an accessibility issue involving a third-party element, please let us know and we will work with the provider toward a resolution.

Feedback and Contact

If you have difficulty accessing any part of our website, or if you have suggestions for improvement, we want to hear from you. Please reach out using any of the options below:

  • Contact form: TheKickPlateStore.com/contact-us — please use the subject Website Accessibility
  • Phone: 1-800-513-5976, Monday – Friday, 8:00 AM – 5:00 PM Central Time

When reporting an issue, it helps us respond quickly if you can include:

  • The URL of the page where you experienced the issue
  • A short description of the problem
  • The device, operating system, and browser you were using
  • Any assistive technology involved (for example, screen reader or voice control software)

Our team will review your submission and work to find a prompt resolution. We appreciate your feedback and apologize for any inconvenience as we continue to improve our site.

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